RAKAEZ INDUSTRIAL CONTRACTING EST. - RISAS
RAKAEZ is an Arabic word that means PILLARS. RAKAEZ identity is based on CUSTOMER SATISFACTION which is achieved through ORGANIZATIONAL EXCELLENCE. The key to success in both is combining and managing them together. Both of these two primary objective and quality which go hand in hand are based on five pillars.
CUSTOMER SATISFACTION FIVE PILLARS
Pillar 1: Delivery of the product that the customer wants to fill their need including the degree of innovation, technology, design and features the customer
is looking for.
Pillar 2: Delivery of a quality level that is consistent with the price.
Pillar 3: Delivery of the product in the time frame the customer needs, wants or desires.
Pillar 4: Delivery of the degree of human interaction a customer desires.
Pillar 5: Having in place a system of conflict resolution which is fair to both the business owners and the customers.
ORGANIZATIONAL EXCELLENCE FIVE PILLARS
Pillar 1: Process Management,
Pillar 2: Project Management,
Pillar 3: Change Management,
Pillar 4: Knowledge Management,
Pillar 5: Resource Management.
Formerly registered as "RAKAEZ Industrial Supplies and Services Est., RISAS was an acronym of "RAKAEZ Industrial Supplies and Services". A new logo has been created to reflect the management's vision in moving forward. Letter A in the logo consisting of five vertical sets of slabs increasing in magnitude resembles the flow of energy and information and reflects our ambition in growing and offering more high-end engineering, innovations, solutions and top quality products.
RAKAEZ is an Arabic word that means PILLARS. RAKAEZ identity is based on CUSTOMER SATISFACTION which is achieved through ORGANIZATIONAL EXCELLENCE. The key to success in both is combining and managing them together. Both of these two primary objective and quality which go hand in hand are based on five pillars.
CUSTOMER SATISFACTION FIVE PILLARS
Pillar 1: Delivery of the product that the customer wants to fill their need including the degree of innovation, technology, design and features the customer
is looking for.
Pillar 2: Delivery of a quality level that is consistent with the price.
Pillar 3: Delivery of the product in the time frame the customer needs, wants or desires.
Pillar 4: Delivery of the degree of human interaction a customer desires.
Pillar 5: Having in place a system of conflict resolution which is fair to both the business owners and the customers.
ORGANIZATIONAL EXCELLENCE FIVE PILLARS
Pillar 1: Process Management,
Pillar 2: Project Management,
Pillar 3: Change Management,
Pillar 4: Knowledge Management,
Pillar 5: Resource Management.
Formerly registered as "RAKAEZ Industrial Supplies and Services Est., RISAS was an acronym of "RAKAEZ Industrial Supplies and Services". A new logo has been created to reflect the management's vision in moving forward. Letter A in the logo consisting of five vertical sets of slabs increasing in magnitude resembles the flow of energy and information and reflects our ambition in growing and offering more high-end engineering, innovations, solutions and top quality products.
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